Tag Archives: LG

LG IPECs Tips and Tricks

Things I’ve had to pick up from working with an LG IPECs phone system.

1) Default Phone Password is: 147* (for when prompted when you first take them out of the box).

2) Setting up an additional phone.
– Make sure that DIP switch 3 is set to ‘on’ to allow additional handset registration.
– On another phone Go to ‘Trans/PGM’ -> [7] Supplementary -> [8] Network Config to see how the system in setup (handy for finding VLANs and such).
– Plug in the new phone and set the settings similar to the current one, just using a different IP address.

2) Voicemail.
– Voicemail is setup as a Hunt Group, the station has to call into that Hunt group and provide a Password, the password is the extension number, followed by the code found in the Authorization Code Table (227).
If the code was 111, the password for Extension 246 would be 246111

– Voicemail can be sent to email. Here is a document outlining how to do it: http://www.ariatech.com.au/uploaded/File/iPECS/QHG-KB/Q522_VSF_to_Email.pdf

3) System Speed Dial / Public Directory.
– Nobody likes bashing in a bunch of contacts on the desk phone. They can instead be updated via the ‘System Speed Dial’ screen in the Web management tool, found under ‘System Data’ -> ‘System Speed Dial’

4) Changing Extensions around.
Update the extensions in Flexible Station Number(PGM 105)
And don’t forget the Flexible DID table (Flexible DID Conversion(231))

LG-Nortel LDK-300 Phone not allowed to call external numbers

I had a strange phone extension that after lifting the handset, pressing 0 to the get the outside line and dialing the 2nd digit a message on the screen would appear ‘ACCESS DENY’.

It turns out it was a COS issue.

To fix it:

  • Lift the handset and then press ‘TRANS/PGM’
  • Then select option ‘[2] COS / SMS SERVICE’
  • Then select option ‘[2] COS RESTORE’
  • I had ‘ENTER CURRENT PASSWORD’ appear on the screen. How to find that is listed below
  • Enter the password for the station and press the ‘HOLD / SAVE’ button.
  • ‘PROGAM’ Appears on the screen, hang up

To piss off the next person:

  • Lift the handset and then press ‘TRANS/PGM’
  • Then select option ‘[2] COS / SMS SERVICE’
  • Then select option ‘[1] COS DOWN’
  • ‘PROGAM’ Appears on the screen, hang up

How to find out the station password:

In LDK PCADMIN, the ‘Authorization Code Table (PGM227)’ seems to hold all the station passwords. It has 4 columns, Index, Value (this is the password), Day COS, Night COS.
The Index number, appears to line up with the Port number found in the Numbering Plan (PGM104-109).
By comparing the Station number and it’s port number in the Numbering Plan, and using that port number to match up with the index number in Authorization Code Table, I was able to work out the password (sounds complex, but easier when you attempt it).

This system was running the ‘Hotel’ software for the LG-Nortel LDK-300, I would assume that it would be the same in the LDK-130 (if it has a hotel software). I don’t think that the COS features are part of the standard non ‘Hotel’ software. I’m not sure.