LG IPECs Tips and Tricks

Things I’ve had to pick up from working with an LG IPECs phone system.

1) Default Phone Password is: 147* (for when prompted when you first take them out of the box).

2) Setting up an additional phone.
– Make sure that DIP switch 3 is set to ‘on’ to allow additional handset registration.
– On another phone Go to ‘Trans/PGM’ -> [7] Supplementary -> [8] Network Config to see how the system in setup (handy for finding VLANs and such).
– Plug in the new phone and set the settings similar to the current one, just using a different IP address.

2) Voicemail.
– Voicemail is setup as a Hunt Group, the station has to call into that Hunt group and provide a Password, the password is the extension number, followed by the code found in the Authorization Code Table (227).
If the code was 111, the password for Extension 246 would be 246111

– Voicemail can be sent to email. Here is a document outlining how to do it: http://www.ariatech.com.au/uploaded/File/iPECS/QHG-KB/Q522_VSF_to_Email.pdf

3) System Speed Dial / Public Directory.
– Nobody likes bashing in a bunch of contacts on the desk phone. They can instead be updated via the ‘System Speed Dial’ screen in the Web management tool, found under ‘System Data’ -> ‘System Speed Dial’

4) Changing Extensions around.
Update the extensions in Flexible Station Number(PGM 105)
And don’t forget the Flexible DID table (Flexible DID Conversion(231))

5) Performing a factory reset. Flick DIP4 to ON (Same as DIP3 above), remove power, return power. Manually configure network IP to 10.10.10.x / (where X is any number between 3 and 254) and Open up a web browser and go to
Default password is empty. From here, upload a database backup, connect MFIM back into Network and remember to flick DIP4 to Off, otherwise the next time it reboots it will forget the database.

6) Checking a handset firmware:
Trans/PGM -> 79 (all the Phone PGM codes can be found here: https://www.nonstoptelecom.com/site/download/LIP-8012E-8024E.pdf)

7) Adding a DND Flex button for a Hunt Group. It’s possible to do this from the handset, but I needed to do it from the webadmin.
In Flexbutton UI, set the Type to ‘Programming (Numbering Plan) then the Value of 571XYZ where XYZ is the Hunt group. Upon saving the Value should change to ‘HUNT DUTY(XYZ)’ (again XYZ is the Hunt group).

19 thoughts on “LG IPECs Tips and Tricks”

  1. Hi Andrew,

    I have recently read your blog about tips of using IPECs PBX. It has been really helpful.

    I have a question in configuring call wait on the PBX through web and hopefully you can give me some suggestions.

    The call wait settings on each station has been enabled. However, when I am on/using the line, if a second call comes, I only hear the beep and the line button is not flashing. Therefore I cannot answer or switch between the two calls.

    Really appreciate your time to response.

    Have a nice day.

    1. Hi Bob,
      Unfortunately, I only know very basic things when it comes to a PBX. Maybe try Googling the model of your PBX with some other keywords like ‘Call Wait’, the name of the section that your in, in the Web UI (LG PBXs use PGM XYZ, where XYZ is a number), or ‘parking calls’.
      Sorry, I can’t be of much assistance.

    1. No worries Skye, I’m glad it was helpful. I find it amusing when I Google how to do something with an IPECS system and my own blog pops up reminding me that I’ve done this task years earlier.

      1. My Googlefoo a year later failed and I forgot the Flexible DID when setting up a new extension ?

        Commenting to admit my mistake and hopefully make it easier to find next time ?

        In IPECs when adding a new extension DON’T FORGET to add it to the Flexible DID table. DID is Direct-In-Dial. Check the range that your internal extensions are on (eg ext:234 check table for 200-299).

  2. Hi Andrew

    Do you know if a LGE IPECS 8012D phone can be configured to use a SIP account rather than the IPECS system?


    1. I’m sure that you’ve already found an answer, but my answer: I’m not sure. Usually no tho. The IPECS phones only seem to play within the IPECS eco system.

    1. Interesting question Elmarie, unfortunately I don’t have an answer for you. Maybe using the Customer Call Routing feature? Or the DID table?

  3. How to reset handsets? I have LIP-8012E and LIP-9070 to reset. It appears the previous config holding them to connect to the new environment.

  4. Having problems with main phone beeping. Won’t stop. No voicemail messages. Says memory full. How do I get this to stop!

    1. If you have access to the Web UI, you might be able to find out some additional information that the handset isn’t providing. Another thought is that maybe a different voicemail inbox is full. Unfortunately I haven’t seen this issue myself.

  5. I am trying to configure a LIP-8012D, it is on the network and call internal extension numbers but cannot make outgoing calls. It prompts with “we cannot complete your call. please hang up and try again later.” Have you had that issue before? Thanks for this article.

  6. I have an eMG100 (second hand) that the seller cannot provide the Admin Password for. Any ideas on how to reset to factory so I can program from scratch?

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